TERMS AND CONDITIONS

Please read our terms and conditions before signing up for, or using any service from Overnight Images. DO NOT COMMISION OVERNIGHT IMAGES TO PROVIDE ANY SERVICE OR PROVIDE YOU WITH ANY PRODUCT IF YOU DO NOT ACCEPT THESE TERMS AND CONDITIONS. You will be asked to confirm electronically upon submitting any order whether you accept these terms. Please ensure you fully understand these terms and contact us if any points need clarification before placing any order.

Overnight Images is a Limited UK company. Orders submitted through us or our site are placed directly with Overnight Images and any redress must be sought with Overnight Images in the United Kingdom.

Liability and Compensation
Regardless of fault, or where any fault or problem occurs, within any product or service, offered or carried out by Overnight Images or its agents or employees. We expressively limit our liability to the monetary value of the work carried out by, and charged for by Overnight Images. This limited liability is only with the person directly commissioning Overnight Images to carry out a service or provide a product. We accept no liability with any end users (clients of our clients) whatsoever for any loss or damage to their business or reputation regardless of our involvement in this.

Turnaround times
Turnaround times stated are the times that Overnight Images aims to complete your work in and are intended as a guide only. Due to circumstances beyond our control these turnaround times may have to be extended without warning.

Credit accounts
Will only be offered by Overnight Images in exceptional circumstances. These must be paid within 30 days of the date of invoice. During this time the account may be settled by Debit card, Cheque or Bank transfer. Failure to keep to these terms will lead to the withdrawal of credit facilities. We reserve the right to charge interest on any overdue accounts at the Bank of England base rate plus 5%.

Security and Confidentiality
Overnight Images takes the security and confidentiality of your images very seriously. However no networked computer can ever be considered completely secure. With this in mind we offer no guarantee of the the security or confidentiality of your images while they are stored on our servers or in the possession of Overnight Images or its agents.

 

Quality of service
Overnight Images makes no guarantee that its retouching, online presentation or image download and delivery service is suitable or reliable enough for the purpose intended.

Retouching
Our retouching is carried out by highly trained professionals. However with any artistic work there may be differences of opinion between Overnight Images and the client commissioning the retouching to be carried out. In the event of a dispute Overnight Images will review the work carried out, and if in keeping with the clients original brief, there is found to be a problem with the quality of the work carried out by Overnight Images, we will endeavor to work again on the image, up to the value of the original order. Work carried out beyond this will be chargeable at our usual rates. Please be aware that as an overnight service problems may not be resolved until the following working evening. Overnight Images retouching service runs overnight Sunday to Thursday.

Domain names
Domain name registrations are non-refundable so please check your spelling before submitting your order. In the event that a domain name request is unsuccessful you will be credited within 24 hours of OI being notified by the relevant authority that the request has been rejected.

In the event that a name is not registered by Overnight Images, we will contact you as soon as possible to advise you of this. Overnight Images accepts no responsibility or liability if the failure of Overnight Images causes you to lose the chance of registering a Domain name(s)

Copyright
We retain the copyright on our retouching until, and only until, paid in full. After your payment is recieved we make no further claim on copyright.